Contact Us

Thank you for visiting Qynorevix.

We value every customer and want to make it easy for you to reach us whenever you need assistance. Whether you have a question about a product, an existing order, shipping, returns, or general store information, our support team is here to help.

For the fastest assistance, please contact us using the details below.

Customer Support

Email: support@qynorevix.com
Phone: (775) 264-1660
Website: qynorevix.com

When contacting us regarding an order, please include your order number and the email address used when placing the order. This helps our support team locate your purchase and assist you more efficiently.

What We Can Help With

You may contact us for questions or support related to:

Product information
Order status
Shipping and delivery
Order changes or cancellations
Returns and refunds
Damaged or incorrect items
Payment-related questions
Website or checkout issues
General customer service inquiries

If your message concerns a product issue, including clear photos or relevant order details may help us review your request more quickly.

Response Time

We aim to review and respond to customer inquiries as promptly as possible during normal business operations.

Response times may be slightly longer during weekends, public holidays, promotional periods, or times of unusually high customer demand.

Please avoid sending multiple messages regarding the same issue, as duplicate inquiries may delay the support process.

Order Assistance

If you are contacting us about an order, please provide as much relevant information as possible, including:

Your full name
Order number
Email address used at checkout
A brief description of your question or concern

For damaged, defective, missing, or incorrect products, please include photographs where appropriate so our team can better understand the issue.

Business Information

Company: Zasco Hongkong Limited

Company Address:
ROOM 1911, LEE GARDEN ONE
33 HYSAN AVENUE
CAUSEWAY BAY, HONG KONG

Please note that this address is our company contact address and may not necessarily be the return address for merchandise.

If you need to return an item, please contact our customer support team first and follow the return instructions provided to you. Items sent to an unauthorized address may not be accepted or processed.

Before Contacting Us

For common questions regarding shipping, returns, refunds, cancellations, and order processing, we recommend reviewing the relevant policies available on qynorevix.com.

If you still need assistance after reviewing those pages, please feel free to contact us.